Privacy Policy

About Us

The page address is: https://freshgarden.gr.

What personal data we collect and why

We collect information to offer you the best possible flower purchasing and delivery experience.

Order Details: During purchase, we collect your name, address (sender and recipient), phone number, email, and transaction information.

Comments & Messages: When you leave comments or send messages via forms, we collect the data shown in the form, as well as your IP address and browser user agent string to prevent spam.

Media: If you upload images, you should avoid uploading images with embedded location data (EXIF GPS).

Technical Data: We collect information about your computer, such as your IP address, geographical location, browser type, and operating system.

Cookies

We use cookies to facilitate your navigation and remember your preferences.

Analytics & Advertising: We use tools like Google Analytics to analyze website usage and improve our services.

Login Cookies: If you have an account, we create temporary cookies to determine if your browser accepts cookies. Login cookies last for two days, while if you select “Remember me”, the login persists for two weeks.

Cart Cookies: We use cookies to enable the shopping cart functionality.

With whom we share your data

We don’t sell your data to any third party. We may share them only with:

Legal Authorities: Only if required by law or for the defense of our legal rights.

Service Providers: For product delivery (distributors) and payment processing.

How long we retain your data

Comments and their metadata are retained indefinitely for automatic recognition of subsequent comments.

The profile data of registered users is retained for as long as the account is active.

What rights you have over your data

You can at any time:

Update or correct your information.

Request an exported file of the personal data we hold about you.

Request the deletion of your personal data (excluding those we are obliged to keep for administrative or legal reasons).

Security of your data

We take strict technical and organizational measures (such as SSL encryption) to prevent the loss or inappropriate use of your data. However, you acknowledge that the transmission of information over the internet is inherently insecure.