General Terms of Use & Data Protection

Company Details (Data Controller)

The business responsible for the collection and processing of your data is:

  • Company Name: KATRACHOURA VASILIKI
  • Registered Office: N. Zerva 67, Municipality of Ioannina
  • Phone: 26510-66183
  • Email: [email protected]

Purpose of Processing & Security

We collect your absolutely necessary data for the purpose of:

  • Completing your order and delivering flowers to the recipient.
  • Communicating with you for any clarifications regarding the delivery or your request.
  • Sending informational material (newsletter), if you have opted in.

The processing of your data is confidential. The Company takes all necessary technical measures to ensure its protection. Access to it is granted only to our authorized personnel or collaborating companies (e.g., technical support) who are bound by confidentiality obligations.

Data Retention & Recipients

Your data is securely stored for as long as you are registered for our services and is deleted after the termination of the transactional relationship.

We do not disclose, sell, or exchange your personal data with third parties, unless required by law or court order.

Your Rights

As a user, you retain the following rights:

  1. Right of Access: To know what data we process about you.
  2. Right to Object & Erasure: To request at any time the cessation of processing or the deletion of your data.

To exercise your rights, you can contact us directly.

Cookie Policy

We use cookies to make your experience more personal and to improve the functionality of our site.

  • Session Cookies: Temporary files necessary for the proper functioning of our applications.
  • Persistent Cookies: Remain for a longer period to facilitate your navigation on subsequent visits.
  • Third-Party Cookies: May be used by advertisers to measure performance and personalize content.

You can disable cookies through your browser settings; however, this may limit the functionality of the website.